Describe the ideal utility billing service for the multifamily housing industry:
- Resident activity can be reported right from the property’s management software
- Resident move outs and final balance statements are processed instantaneously
- Payment and arrears reports are updated – and accessible – continuously
- Resident bills go out on time and accurately without fail every month
- Vacant utility charges can be added to resident bills
- On-site payments can be accepted and applied in real time
- Property staff does not have to write resident reminder notices
- Funds transfers include all payments that have cleared through the previous day
- Knowledgeable, courteous customer service representatives have instant access to resident account data
Great news! You’ve just described AUMnet!
AUMnet is unlike any other utility billing system in the multifamily industry, offering improvements in
efficiency, accuracy, reporting and overall performance for property owners, management, staff and residents.
Utilizing leading edge technology from Oracle, Sun, EMC, and Dell to create the industry’s first fully
Web-enabled resident utility billing solution, AUMnet makes it possible to send and receive necessary billing
data via the Internet; to monitor program performance reports online, in real time; and to eliminate the
current reliance on hard copy faxing and the attendant time and tracking challenges associated with it.
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